New knowledge base group


To create new knowledge base article please click on Knowledge Base on the main navigation menu and click on Groups and a new page will show up. Now click on the button New Group. Group Name – Give this group a name example : Domains, Hosting etc… Short Description – Add groups short description will be used

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Disabling knowledge base


In case you want to disable the Knowledge base feature go to Settings > Support > Configuration and check the Disable Knowledge Base feature from the system box  

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New knowledge base article


To create new knowledge base article click on the item Knowledge Base on the main menu and click on New Article. Subject – Give a title of the article Group – Assign article to a specific group. Example Hosting, Domains etc. Internal – Check, if this is an article for internal members only and not for public

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