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To create new knowledge base article please click on Knowledge Base on the main navigation menu and click on Groups and a new page will show up. Now click on the button New Group.
- Group Name – Give this group a name example : Domains, Hosting etc…
- Short Description – Add groups short description will be used as introduction about the group articles.
- Order – Enter order number of the group to control the display sequence
- Disabled – Note: All articles in this group will be hidden if disabled is checked
- Click Save
After that when you create new knowledge base article you will be able to select this group and organize your articles.